Key Competencies * Stress Tolerance * Dependability * Attention to Detail * Self Control * Integrity * Concern for Others * Cooperation * Adaptability/Flexibility * Persistence * Initiative
Representative Tasks * Question callers to determine their locations, and the nature of their problems to determine type of response needed. * Record details of calls, dispatches, and messages. * Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
Job Family Office and Administrative Support
Sample Job Titles 911 Dispatcher, 911 Emergency Dispatcher, 911 Emergency Services Dispatcher, 911 Operator (Nine One One Operator), 911 Telecommunicator, Alarm Operator, Ambulance Dispatcher, Call Person, Communications Officer, Communications Operator, Communications Specialist, Communications Supervisor, Dispatch Manager, Dispatch Specialist, Dispatch Technician, Dispatcher, Emergency Communications Dispatcher, Emergency Communications Officer (ECO), Emergency Communications Operator (ECO), Emergency Dispatcher, Emergency Medical Dispatcher, Emergency Operator, Emergency Telecommunications Dispatcher (ETD), Emergency Vehicle Dispatcher, Fire Dispatcher, Fire Fighters Dispatcher, Forest Fire Fighters Dispatcher, Police and Fire Dispatcher, Police Communications Dispatcher, Police Communications Operator, Police Dispatcher, Police Radio Dispatcher, Protective Signal Operator, Public Safety Dispatcher, Public Safety Telecommunicator, Telecommunications Officer, Telecommunications Specialist, Telecommunicator.