Switchboard Operators, Including Answering Service

Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.

Key Competencies * Dependability * Integrity * Self Control * Cooperation * Concern for Others * Stress Tolerance * Attention to Detail * Independence * Adaptability/Flexibility * Social Orientation

Representative Tasks * Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. * Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. * Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.


Health Care & Social Assistance, Administrative & Support Services,

Job Family Office and Administrative Support

Sample Job Titles Answering Service Telephone Operator, CBX Operator, Central Communications Specialist, Combination Operator, Command and Control Specialist, Communication Center Operator, Communication Coordinator, Communication Specialist, Complaint Operator, Desk Operator, Exchange Operator, Information Specialist, Line Technician, Operator, Operators Teacher, PBX Operator (Private Branch Exchange Operator), PBX Teacher, Police District Switchboard Operator, Private Branch Exchange Service Adviser, Route Clerk, Switch Technician, Switchboard Operator, Switchboard Operator, Receptionist, Switchboard Receptionist, Switching Clerk, Tandem Operator, Telecommunications Clerk, Telecommunications Operator, Telegraph Office Telephone Clerk, Telephone Answering Service Operator, Telephone Operator, Telephone Switchboard Operator, Test Operator, Through Operator, Traffic Observer, Traffic Operator.