1. Introduction

Adaptive Immersion (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, https://adaptiveimmersion.com/, and use our training platforms or services.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

• Voluntary Information: Names, email addresses, and professional affiliations provided via demo requests or contact forms.
• Billing & Contractual Information: Information necessary to establish and maintain business relationships, including billing details and professional contact info for service agreements.
• Platform & Performance Data: If you use our simulation or assessment tools, we may collect performance metrics, decision-making data, and interaction logs.
• Usage Analytics: Information about your interaction with our website, including pages visited, referral URLs, and the date/time of access.
• Technical Data: IP addresses, browser types, and device identifiers collected automatically through cookies.

3. How We Use Your Information

We use the collected data to:

• Provide and maintain our immersive training simulations.
• Analyze and improve our AI-driven scenario generation.
• Communicate with you regarding service updates or inquiries.
• Manage billing, contracts, and administrative obligations.
• Ensure the security and integrity of our technical infrastructure.

4. Data Retention and Disposal

We retain your personal information only for as long as it is necessary to fulfill the purposes outlined in this policy, including business, legal, or contractual requirements. Retention periods are determined based on the nature of the data and our legal obligations. When data is no longer required, it is destroyed or anonymized using secure disposal practices.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data only:

• With Service Providers: Trusted third parties that host our website or manage our internal operations.
• Client Reporting: For employer-mandated training programs, performance data is shared with the client organization as per our service agreement.
• Legal Compliance: When required by law or to protect the safety and rights of Adaptive Immersion and its users.

6. International Data Transfers

Our operations are primarily located in the United States. By using our services, you acknowledge that your information may be transferred to, and processed in, jurisdictions outside of your country of residence, where data protection laws may differ. We implement appropriate safeguards to ensure your data remains protected.

7. AI and Anonymized Data

To improve our “Precision Insights” and machine learning models, we may use anonymized and aggregated data. This data does not identify any individual and is used strictly for technical R&D and refining training efficacy.

8. External Links Disclaimer

Our Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices of any third party.

9. California Privacy Rights

California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at info@adaptiveimmersion.com.

10. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the email address below.

11. Security

We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your data. Given our involvement in high-stakes training sectors, we prioritize the confidentiality and integrity of your performance records.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: info@adaptiveimmersion.com