Digital Talent Assessment | Retail Loss Prevention Specialists
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Type of Assessments:
Engagement Items
Case Scenario
Loss Prevention Agent, Loss Prevention Specialist, and Front Desk Associate
General Job Description
Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.
Key Traits this Assessment Measures
Cooperation:
Tendency to work and collaborate well with others by assisting with investigations, coordinating with risk management or other departments, directly working with loss prevention agents, and recommending new or improvement equipment to reduce risk.
ATTENTION TO DETAIL:
Tendency to carefully review merchandise report or stock shortages, verify documentation on security-related incidents, and inspect building, equipment, or access points to ensure that security systems are working properly.
Self-Control:
Tendency to regulate one’s emotions, maintaining composure under stress, ensure that their decision-making remains clear, use effective strategies to prevent losses, seek solutions to conflict, and de-escalate tense situations.
Stress Tolerance:
Tendency to perform well when investigating known or suspected internal theft by following safety guidelines, maintaining documentation on security-related incidents, and recovering quickly following stressful episode.
Integrity:
Tendency to consistently make decisions and actions guided by ethical standards and strong moral character, communicate transparently in all interactions, and maintain confidentiality when conducting investigations and preparing or handling reports.