Digital Talent Assessment | Waiters and Waitresses

Unlock the opportunity for applicants to demonstrate their job skills with, a comprehensive digital talent assessment platform. Powered by Adaptive Immersion’s stealth assessment technology and built upon the Occupational Information Network (O*NET) database developed and maintained by the U.S. Department of Labor. Can they do the job? Let them prove it.

Type of Assessments:

  • Situational Judgment: Estimate candidates’ behavioral response in the workplace by prompting them with realistic problem solving scenarios encountered on the job.
  • Personal Attributes: Examines candidates’ individual personality profile along xx key dimensions to predict their potential fit within a specific role.
  • Basic Work Skills Assessment: Evaluates candidates’ common sense understanding of the most fundamental safety, service, and performance skills needed to succeed on Day 1.

  • Interactive Scenario: Video game quality test of a candidate’s real-world problem solving in an immersive game environment

Engagement Items

  • Multiple Choice

  • Ranking

  • Rating

  • Slider

  • Categorization

  • Heat Map

  • Image

  • Audio

  • Video

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Case Scenario

Stock Clerk, Inventory Specialist, and Inventory Technician

General Job Description

Take orders and serve food and beverages to patrons at tables in dining establishment.

Key Traits this Assessment Measures


Tendency to work harmoniously by interacting with customers and colleagues with a good-natured attitude by assisting host or hostess with phone calls, performing food preparation duties, and coordinate cleaning duties with colleagues.


Tendency to promptly take orders and check with customers to ensure that they are enjoying their meals, responsibly enter orders for kitchen staff, reliably complete cleaning duties after customer have finished dining, and stock up service areas with supplies.


Tendency to carefully enter customer’s orders, answer questions about menu items, recommend food items based on customer’s needs and desires, ensure that tables are prepared for customers, and identify any errors or mistakes in food orders.

Stress Tolerance:

Tendency to handle criticism constructively and perform well under heavy workload, time pressure, or other stressful situations by quickly recovering and becoming productive following stressful episodes, such as maintaining professionalism when addressing an upset customer’s concerns.


Tendency to regulate and manage one’s emotions by maintaining composure and making rational decisions in difficult or emotional situations, such as resolving customer complaints about food service.

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