Digital Talent Assessment | Retail Salespersons

Unlock the opportunity for applicants to demonstrate their job skills with, a comprehensive digital talent assessment platform. Powered by Adaptive Immersion’s stealth assessment technology and built upon the Occupational Information Network (O*NET) database developed and maintained by the U.S. Department of Labor. Can they do the job? Let them prove it.

Type of Assessments:

  • Situational Judgment: Estimate candidates’ behavioral response in the workplace by prompting them with realistic problem solving scenarios encountered on the job.
  • Personal Attributes: Examines candidates’ individual personality profile along xx key dimensions to predict their potential fit within a specific role.
  • Basic Work Skills Assessment: Evaluates candidates’ common sense understanding of the most fundamental safety, service, and performance skills needed to succeed on Day 1.

  • Interactive Scenario: Video game quality test of a candidate’s real-world problem solving in an immersive game environment

Engagement Items

  • Multiple Choice

  • Ranking

  • Rating

  • Slider

  • Categorization

  • Heat Map

  • Image

  • Audio

  • Video

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Case Scenario

Sales Associate, Sales Clerk, and Sales Representative

General Job Description

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Key Traits this Assessment Measures


Tendency to work and collaborate well with other by showing a good-nature attitude, actively helping other customers based on their needs and desires and assisting fellow sales associates with knowledge of current sales and promotions, policies, and security practices.


Tendency to be punctual, responsible, and reliable by consistently completing operations of merchandise according to expectations, such as inventory stock, computing sales prices, and helping customers with selecting merchandise.


Tendency to regulate and manage one’s emotions by maintaining composure while addressing customers’ complaints and concerns, during busy periods, responding to sales errors or mistakes.


Tendency to carefully review small details and verify work for accuracy and completion, such as merchandise displays, sales records and transactions, inventory stock, and potential security risks and theft.


Tendency to remain transparent throughout sales operations, adhere sales policies and practices, maintain confidentiality when required, and demonstrate a strong sense of moral character.

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