Retail Salespersons

Digital Talent Assessment | Retail Salespersons

Unlock the opportunity for applicants to demonstrate their job skills with WorkQuest.ai, a comprehensive digital talent assessment platform. Powered by Adaptive Immersion’s stealth assessment technology and built upon the Occupational Information Network (O*NET) database developed and maintained by the U.S. Department of Labor. Can they do the job? Let them prove it.

Type of Assessments:

Situational Judgment: Estimate candidates’ behavioral response in the workplace by prompting them with realistic problem solving scenarios encountered on the job.
Personal Attributes: Examines candidates’ individual personality profile along xx key dimensions to predict their potential fit within a specific role.
Basic Work Skills Assessment: Evaluates candidates’ common sense understanding of the most fundamental safety, service, and performance skills needed to succeed on Day 1.
Interactive Scenario: Video game quality test of a candidate’s real-world problem solving in an immersive game environment

Engagement Items

Multiple Choice
Ranking
Rating
Slider
Categorization
Heat Map
Image
Audio
Video

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Case Scenario

Sales Associate, Sales Clerk, and Sales Representative

General Job Description

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Key Traits this Assessment Measures

Cooperation:

Tendency to work and collaborate well with other by showing a good-nature attitude, actively helping other customers based on their needs and desires and assisting fellow sales associates with knowledge of current sales and promotions, policies, and security practices.

Dependability:

Tendency to be punctual, responsible, and reliable by consistently completing operations of merchandise according to expectations, such as inventory stock, computing sales prices, and helping customers with selecting merchandise.

Self-Control:

Tendency to regulate and manage one’s emotions by maintaining composure while addressing customers’ complaints and concerns, during busy periods, responding to sales errors or mistakes.

ATTENTION TO DETAIL:

Tendency to carefully review small details and verify work for accuracy and completion, such as merchandise displays, sales records and transactions, inventory stock, and potential security risks and theft.

Integrity:

Tendency to remain transparent throughout sales operations, adhere sales policies and practices, maintain confidentiality when required, and demonstrate a strong sense of moral character.